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    "No Contract is Sacred - How One Person Took on Verizon and Won!"
    Posted: 2011-02-09 06:15:21

    By Neil Tate

    A lot of cases that reach Small Claims Court are between individuals or individuals and small companies. There are some people, however, who choose to take on larger corporations. But Big Business are intimidating because they have often spent a lot of money to write contracts with pages upon pages of legal jargon that is confusing to most consumers. Few would ever dare to take on Big Business over a new service fee, let alone start a Small Claims action. Even fewer would hope to win.

    A couple years ago, Ely Rosenstock discovered a loop hole in his Verizon contract and successfully cancelled it without paying the early termination fee. Check out his video here. Armed with a few key clauses in his customer agreement and some well thought out counter-arguments to the main hurdles he expected to face, Ely argued that a small increase to a minor fee on his bill presented a "material change" and thus, according to the contract, allowed him to cancel his contract within sixty days without paying any fees. His clever argument proved successful and the short video he created to tell his story has proven extremely popular.

    While this information is specific to US cell phone contracts, what Ely proved was that anyone, with some determination and enough research, can find a way to protect, and even fight for, their rights as a consumer. In this case, it's a cell phone contract. But any consumer can benefit from reading the fine print on whatever contract or customer agreement they sign. You don't always have to resort to legal action if you feel cheated or in some way. As Ely has shown, sometimes a creative adaptation of a clause in a contract can provide the opportunity to get what you need - be it a way out or some other restitution.

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